- Contribute code to increase the scalability and reliability of the service
- Contribute software tests and participate in peer review to increase the quality of our codebase
- Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
- Participate in a regular on-call schedule, including occasional paid weekends and holidays
- Practice sustainable incident response and blameless postmortems
- Resolve customer issues escalated from the Red Hat Global Support team
- Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
- Bachelor's degree in computer science or a related technical field involving software of system engineering or practical experience with demonstrated abilities and interest in SRE
- Some experience programming in Python, Golang, Java, C, C++, or another object-oriented language
- Experience working with public clouds like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
- Ability to collaboratively troubleshoot and solve problems in a team setting
- Experience troubleshooting an X-as-a-Service offering, like Software-as-a-Service (SaaS) Platform-as-a-Service (PaaS), etc., and some experience working with complex distributed systems; direct experience with Kubernetes or Red Hat OpenShift is a plus
- Demonstrated ability to debug, optimize code, and automate routine tasks
- Basic understanding of UNIX or Linux operating systems
- 3+ years of software engineering experience using object-oriented languages, preferably Golang
- 3+ years of experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
- 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is preferred
- 1+ year(s) of experience delivering hosted cloud services
- 1+ year(s) of experience with Kubernetes
- 1+ year(s) of experience with containers on Linux
- Excellent communications skills in a global team environment
- Demonstrated ability to quickly and accurately troubleshoot systems issues
- Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Company
redhat
Australia
Location
Remote Position
(From Everywhere/No Office Location)
Job type
Full-Time
Golang Job Details
About the job
The Red Hat Site Reliability Engineering team is looking for a Site Reliability Engineer (SRE) to join us and develop, scale, and operate our Red Hat OpenShift managed cloud services. OpenShift is Red Hat's enterprise Kubernetes distribution. In this role, you will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.
On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design. Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do
What you will bring
The following are considered a plus:
#LI-REMOTE #LI-IM2
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
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